Acmeware and Interlace Health Join Forces to Revolutionize Downtime Solutions
eTravel Wire/10303314

MEDFIELD, Mass. & ST. LOUIS - eTravelWire -- Acmeware, a leading provider of healthcare IT solutions, and Interlace Health, the leader in eForms and eSignature solutions for healthcare, are excited to announce at the 2025 MUSE Executive Institute, a strategic partnership aimed at delivering an innovative downtime solution for healthcare organizations. Together, they bring more than 55 years of healthcare IT expertise to deliver a game-changing downtime solution that ensures healthcare organizations remain operational -- even when systems go offline.

Downtime Defender by Acmeware assures that mission critical information for continuity of care and business operations remains available during downtime events. Using a robust report and file distribution engine, Downtime Defender stores reports, documents and files on premises and in the cloud for guaranteed access during a planned or unplanned downtime.

Interlace Health's Downtime Solution ensures healthcare teams are always ready for the unexpected. By digitizing and enabling offline access to crucial forms, including patient intake, clinical documentation, and consent, Interlace Health empowers teams to maintain operational excellence during EHR outages. This solution prioritizes seamless workflows, accurate documentation, and uninterrupted patient care -- so no detail is overlooked when time is of the essence.

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"We are thrilled to partner with Interlace Health to bring this innovative downtime solution to the market," said Joel Benware, CEO of Acmeware. "Our combined expertise will provide healthcare organizations with the tools they need to maintain high standards of patient care, even during unexpected system outages."

"We're excited to partner with Acmeware on this critical initiative," said Allison Reichenbach, CEO of Interlace Health. "With cyberattacks and unexpected outages becoming more common, downtime has shifted from being a simple inconvenience to a serious risk to patient care and operational efficiency. The time to act is now, and this partnership ensures healthcare teams are prepared to stay efficient, deliver care, and keep things running smoothly when it matters most."

Together, Acmeware and Interlace Health are redefining downtime preparedness, empowering healthcare organizations to stay connected, efficient, and focused on what matters most—patient care.

About Acmeware, Inc.

Acmeware, Inc. provides professional services, training, solutions, and custom software that assist clients in realizing the maximum benefit from their MEDITECH EHR. We are a service-oriented company working in partnership with our clients to leverage the latest technologies, transform disparate raw data to knowledge, and deliver valuable insight to healthcare organizations. Acmeware's dedicated focus on MEDITECH related services allows us to provide solutions that are innovative, efficient, accurate, and affordable. acmeware.com

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About Interlace Health

Interlace Health, the next generation of FormFast, transforms how healthcare organizations manage forms and workflows. For over 30 years, we've pioneered eForms, eSignature, and workflow solutions that prioritize people over paperwork. Our cloud-based platform streamlines data capture and enhances information exchange, tackling healthcare's toughest challenges. From improving patient experiences to boosting efficiency and reducing costs, Interlace Health's solutions like Forms on Demand, Patient Intake, downtime, and eConsent empower providers and patients inside and outside the healthcare system. www.interlacehealth.com.